Privacy Policy

Our commitment to Privacy

Your privacy is important to us. This Privacy Policy sets out the procedures we have in place in relation to the collection, use and disclosure of information you may provide. Matrix does not sell, give or rent any names and addresses to third parties. We respect your privacy.

The information we collect

This notice applies to all information collected or submitted on the Matrix website. Some areas of the website require you to actively submit information in order for you to review products, make requests and register to receive materials. Some of this information may be personal (namely, information that can identify you, such as your name, address or phone number). We only collect such information when you choose to supply it to us. You confirm that you will only enter information about yourself and that such information is true.

We may collect and process anonymous information about your visit to this website, such as some of the pages you visit and some of the searches you perform. Such information is used by us to help us improve the content of the site and to compile, for internal market research purposes, aggregate statistics about individuals using it. We do not share any information with outside parties.

Use of information collected

We use the information you provide about yourself when placing a request, to complete that request. We do not share this information with outside parties.

We use email addresses to answer the email we receive and to process your request. We will give you the option to register if you would like to receive our newsletter as well as updates on our other products and services. Each newsletter contains an unsubscribe link should you wish to no longer receive the newsletter. Your email address is not used for any other purpose and is not shared with outside parties.

We use phone numbers to contact you to follow up on your request. Such phone numbers are not used for any other purpose and are not shared with outside parties.

Data Security

We take the security of your data very seriously. We employ physical, electronic and administrative measures to protect the information that we collect about you from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. You acknowledge and agree that we shall not be responsible for any unauthorised use, distribution, damage or destruction of personal data, except to the extent we are required to accept such responsibility by the data protection laws.

Online Forums

This site may make chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Links to Third Party Sites

This site may contain links to other sites. Matrix is not responsible for the privacy practices or the content of such Websites.

Access to Personal Information

You are entitled to see the personal information we hold about you and may obtain these details by writing to us at: Matrix Management Systems Limited, Premier House, 1 Cobden Court, Wimpole Close, Bromley, Kent BR2 9JF. We are entitled by law to charge an administration fee to meet our costs in providing you with such details and we may require proof of your identity before we supply the information to you.